Shipping policy
Thank you for shopping with SwerVa Authentic. Please review our shipping policy below.
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Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- During high-volume periods (drops, sales, holidays), processing times may be extended.
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Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- Delivery times are estimates and not guaranteed.
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Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Please allow up to 24–48 hours for tracking updates to appear.
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Incorrect Address
- Customers are responsible for entering the correct shipping address.
- Orders shipped to incorrect addresses provided by the customer will not be refunded or replaced.
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Lost or Stolen Packages
- Once your order has been shipped, [Your Store Name] is not responsible for lost or stolen packages.
- If your package is marked as delivered but cannot be found, please contact the shipping carrier directly.
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Shipping Delays
- We are not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.
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International Shipping (if applicable)
- International shipping times may vary depending on destination.
- Customers are responsible for any customs fees, duties, or taxes required by their country.
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Damaged or Incorrect Orders
- If your item arrives damaged or incorrect, you must contact us within 5 days of delivery with photo proof.
- Once approved, we will offer a replacement or store credit.
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Contact Us
For any shipping-related questions, please contact us at:
authenticswerva@gmail.com